Terms & Conditions

Tlachia Coffee House – Terms & Conditions

​Welcome to Tlachia Coffee House! These Terms and Conditions (“Terms”) govern your use of our website, services, and any purchases made through our mobile coffee cart, online shop, or third-party platforms. By using our services, you agree to be bound by these Terms.

1. Business Overview

Tlachia Coffee House is a woman-owned, mobile coffee cart and online business offering low-acid coffee, espresso drinks, custom beverages, and branded merchandise. Online products are fulfilled through third-party print-on-demand partners including Dripshipper and Printful.

2. Product Fulfillment & Shipping

• Coffee products are roasted and shipped directly by Dripshipper.

• Merchandise (apparel, mugs, etc.) is custom printed and shipped by Printful.

• Tlachia Coffee House is not responsible for shipping delays once an order has been processed and transferred to the carrier.

• Orders may arrive separately depending on fulfillment source.

3. Returns & Refunds

Please refer to our Refund & Return Policy for full details.
In short:

• All sales are final unless an item arrives damaged, defective, or incorrect.

• Refund requests must be submitted within 7 days of delivery, with photos and a description.

• Tlachia Coffee House reserves the right to approve or deny refund requests at its sole discretion.

4. Use of Website

You may not use our website for any unlawful purpose or to solicit others to perform unlawful acts. Tlachia Coffee House reserves the right to terminate access to any user who violates these terms or attempts to disrupt our services.

5. Intellectual Property

All content on our website, including logos, graphics, photography, and product designs, are the property of Tlachia Coffee House and may not be used or reproduced without express written permission.

6. Privacy Policy

We respect your privacy and only collect the personal information necessary to fulfill your order and communicate with you. Your information is never sold or shared beyond what is required by our fulfillment providers. See our Privacy Policy for more.

7. Mobile Coffee Cart Operations

Tlachia Coffee House operates under the Michigan STFU (Special Transitory Food Unit) license. Health and safety standards are followed at every event. Service may be affected by weather, equipment issues, or health-related closures. We appreciate your understanding and support.

8. Limitation of Liability

Tlachia Coffee House shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products. Your use of our website and products is at your own risk.

9. Modifications

We reserve the right to update these Terms at any time. Continued use of our services following any changes constitutes acceptance of the revised Terms.

10. Contact

For any questions, concerns, or order issues, contact:
📧 tlachiacoffeehouse@gmail.com
📍 Chesterfield, MI 48051

Terms & Conditions - the basics

Having said that, Terms and Conditions (“T&C”) are a set of legally binding terms defined by you, as the owner of this website. The T&C set forth the legal boundaries governing the activities of the website visitors, or your customers, while they visit or engage with this website. The T&C are meant to establish the legal relationship between the site visitors and you as the website owner. 

T&C should be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires T&C that are different from the T&C of a website only providing information (like a blog, a landing page, and so on).     

T&C provide you as the website owner the ability to protect yourself from potential legal exposure, but this may differ from jurisdiction to jurisdiction, so make sure to receive local legal advice if you are trying to protect yourself from legal exposure.