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Accessibility Statement

At Tlachia Coffee House, we believe that everyone deserves access to inclusive, joyful, and gut-friendly experiences — online and in person. We are committed to making our website and mobile coffee service accessible to all individuals, including those with disabilities.

🖥️ Website Accessibility

We strive to ensure that our website, www.tlachiacoffeehouse.com, is accessible and usable by people of all abilities. Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

We are actively working to improve accessibility in areas such as:

  • Alt text for all images

  • Logical heading structures

  • Color contrast for visual clarity

  • Keyboard navigation compatibility

  • Readable fonts and sizing

  • Responsive design for screen readers and mobile devices

If you experience difficulty accessing any part of our site, please reach out to us at:

📧 tlachiacoffeehouse@gmail.com
📞 248-767-7376

We will do our best to provide the information you need in an accessible format or assist you directly.

☕ Mobile Cart Accessibility

Tlachia Coffee House operates as a mobile coffee unit in and around Chesterfield, MI. We aim to:

  • Choose event and pop-up locations that offer ADA-compliant access

  • Use a service layout that is accessible for all customers

  • Provide alternative drink descriptions upon request (verbal, print, or digital)

  • Offer flexible ordering options when possible (mobile, walk-up, or curbside by request)

Please let us know if you have specific access needs, and we’ll do our best to accommodate you at any event or service location.

♿ Commitment to Improvement

We recognize that accessibility is an ongoing journey, not a checklist. As a woman-owned and disability-conscious small business, we are committed to learning, growing, and building a brand that is welcoming and inclusive for all.

If you have feedback or suggestions regarding accessibility, please contact us at tlachiacoffeehouse@gmail.com — we welcome your input and appreciate your support.

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.

Accessibility arrangements in the organization [only add if relevant]

[Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements  - starting from the beginning of the service (e.g., the parking lot and / or  public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use]

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